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remove the agent

by Jack Coates last modified 2008-06-17 15:26

That's it man, game over man, game over!

If you're in a pilot, you really want to think about removing the agent before you delete the core server. It's less fun to do this after the fact.

From Windows machines, you can call \\CORE\LDMAIN\UNINSTALLWINCLIENT.EXE, as documented in KB Article 3972. This will require authentication as a member of the LANDesk Management Suite group on the core.

Using Package Builder to capture that removal process will produce an SWD file that removes the client without administrator privileges being required. This may or may not go smoothly based on the components you're using (for instance, HIPS will prevent the package from running).
  1. \\CORE\ldlogon\wscfg32.exe to install the client
  2. \\CORE\ldmain\install\enusetup.exe to install the package builder
  3. Start > Programs > LANDesk Management > Package Builder Wizard
  4. Scan, Next, name it
  5. \\CORE\ldmain\uninstallwinclient.exe /noreboot /ui to remove the client
  6. When the uninstall is done, click Finish and Build in Package Builder Wizard

If you installed via GPO, backing out the GPO is also required. Be aware though that uninstalling the GPO just removes the Advance Agent stub, not the actual agent. You want to remove the Advance Agent for cleanup purposes, but removing it doesn't remove anything important.

On a Macintosh, Use Connect to Server to mount SMB://CORE/ldmain and run /ldmacclientuninstall.sh. This will require authentication as a member of the LANDesk Management Suite group on the core.
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